Paydeal offers free return&refund service for most products within 15 days after receiving.
1. Return & Refund Service process:
We will review the Return & Refund application within 24 hours and give feedback to the customer.
In some situations we will refund money to the customer and ask them to keep the products (no need to be returned) ; or in
some situations, we will ask the customer to return the products to the Paydeal warehouse and refund money to them according to the Return & Refund Policy.
2. Refund time limit description:
| Process | Time Limit | Description |
|
Review Processing time |
24 hours |
Paydeal will review the refund application and give feedback within 24 hours, and the holiday or promotion period will be extended. |
|
Refund processing time |
2-15 working days |
It will take 2-15 working days to credit cards, which depends on the applied card issuers and card schemes. |